Analisis Pelaksanaan Khiyar dalam Transaksi E-Commerce pada Marketplace Perspektif Ekonomi Syariah (Studi Kasus Toko Zy-Cloth Official)

Ahmad Fahrur Rozi, Abdul Haris Na'im

Abstract


Online buying and selling transactions often experience problems regarding the suitability of what is ordered. As happened in the Tokopedia marketplace at the Zy-Cloth Official online shop. The aim of this research is to find out online buying and selling practices in terms of returns, postage and claims for goods, as well as to find out about the Compilation of Sharia Economic Law (KHES) regarding these practices. This research uses a type of field research (field research). Primary data sources were obtained from documents from the zy-cloth store and interviews. Secondary data sources were obtained from books, journals and the internet. Data collection techniques use observation, interviews and documentation. Meanwhile, data analysis techniques use data collection, data display, data reduction, and conclusion drawing. The results of this research show that in the practice of online buying and selling at the Official Zy-Cloth shop on the Tokopedia Marketplace in terms of returns, postage and claims, it is carried out in accordance with Tokopedia regulations and the provisions made by the Zy-Cloth shop, although there are still problems regarding returns and postage. Meanwhile, in the view of Sharia Economic Law, online buying and selling on the Tokopedia Marketplace at the Zy-Cloth Official Kudus Store has been carried out based on an agreement in the provisions of sharia economic law. Where claims and postage are in accordance with the principles of muamalah, namely carried out on a voluntary basis and without coercion.

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References


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